Guides

Guides for cleaning businesses.

Short, practical answers to the questions that come up when enquiries arrive while you are on a job. Each one lists its sources.

To see a chat ask these questions for a made-up cleaning business, try the interactive demo, or read the page for cleaning businesses.

What to ask before you quote a house or end-of-lease clean
A short checklist of the details a cleaning business needs before quoting a regular, deep or end-of-lease clean, and what to leave out of the first message.
How quickly should a cleaning business reply to a quote request?
What the research on response times does and does not show, and a simple routine for replying to cleaning enquiries when you are on a job all day.
After-hours enquiries for a small cleaning business: your options
Voicemail, an answering service, a web form, a website chat or a lead platform: what each does with an after-hours enquiry, and the privacy notice you need.

Ask about ScrollLabs

Tell us about your business and what you would want help with first. Email us to discuss your enquiry.

Please leave out passwords and any customer details.

scrolllabs.media@gmail.com